Telehealth Room

PrecisionMind telehealth works in a web browser, so clinicians and patients do not need to install another video application. Both people use the same secure meeting link.

Before your first appointment

Join as a clinician

You can join from any of these places:

How patients join

Patients can use a link from:

Copy the meeting link for a patient

If a patient cannot find the link:

Note: You and the patient use the same meeting link.

PrecisionMind can turn telehealth session audio into a transcript and a draft clinical note. The patient must consent before transcription begins.

Use the automatic consent prompt

When Session Transcription is enabled in Calendar Settings , PrecisionMind asks for consent before each telehealth appointment.

If the patient changes their mind during the appointment, select Start Transcribing and confirm that you obtained their consent.

Start transcription manually

When Session Transcription is disabled, the patient does not see the consent prompt.

To start transcription:

Important: You are responsible for obtaining the patient’s consent before starting transcription manually.

Pause or resume transcription

After transcription starts, you can pause or resume it at any time. This lets you stop transcription for sensitive parts of the conversation or when the patient asks.

Review the transcript

After PrecisionMind processes the session, open the patient’s Transcripts tab. You can review the transcript or delete it when it is no longer needed.

Review the draft note

PrecisionMind uses the transcript to create a draft note in the patient’s Notes section. The note uses your selected format, such as SOAP or DAP, and your documentation preferences.

Review and edit the note before saving it to the patient’s record.

Use the transcript for other documentation

You can also use a transcript when creating billable notes, treatment plans, and other AI-assisted documentation in PrecisionMind.

Privacy and storage

Tip: Consider including transcription consent in your intake paperwork. For a template, email krista@PrecisionMindhealth.com .

The telehealth room lets you hold a secure video session and document care in the same workspace.

Start transcription

How transcription starts depends on the Session Transcription setting in Calendar Settings .

When Session Transcription is enabled

Before joining, the patient chooses I Consent or I Do Not Consent .

If the patient later agrees, select Start Transcribing and confirm that you obtained their consent.

When Session Transcription is disabled

The patient does not see a consent prompt. To transcribe the session, select Start Transcribing and confirm that you obtained the patient’s consent.

Important: Obtain the patient’s consent before starting transcription.

Pause or resume transcription

After transcription starts, you can pause and resume it during the session.

Review the transcript and draft note

After a transcribed session, PrecisionMind creates a transcript and a draft clinical note. The draft uses your selected documentation preferences, such as SOAP or DAP.

Open Transcripts from the Patient Dashboard to review or delete the transcript. Review and edit the draft note before finalizing it.

Take notes in the sidebar

Use the sidebar to record notes during the session. When the session ends, PrecisionMind adds this text to the patient’s Notes tab.

End or reconnect to a session

Selecting End Session closes the room for you and the patient. The appointment link can no longer be used.

If you ended the session by mistake, open the Patient Dashboard and start a new Instant Meeting . PrecisionMind sends the patient a new link by email and app notification.

Use technical controls

Use an instant telehealth meeting when you need to meet with a patient without a scheduled telehealth appointment.

When to use an instant meeting

Start an instant telehealth meeting

To start a meeting:

PrecisionMind sends the meeting link to the patient by email and app notification. You can also copy the URL from the meeting screen and send it to the patient.

When the appointment is finished, select End Call . After you leave, PrecisionMind marks the appointment as Completed on your calendar.

Find notes from the sidebar

Text entered in the session sidebar is saved to the patient’s Notes tab. You can continue editing it or use the AI Assistant to refine it.

Find AI-generated documentation

If the patient consented to transcription, PrecisionMind creates these items after the session:

You can delete either item when it is no longer needed.

Use the transcript for other documentation

You can use a transcript to create a CPT-specific billable note or a treatment plan.