From the Founder: Why PrecisionMind Is Free (and Always Will Be)

Founder Blog

We want to enable mental health providers to run their own practices. Here's more context on why PrecisionMind is free.

PrecisionMind Team

September 30, 2025

5 min read

Table of contents

This is Saroosh, one of the founders of PrecisionMind. Over the past few weeks, I’ve noticed some recurring questions about how we operate, why PrecisionMind is free, and what our long-term plans are. I wanted to jump in and clear a few things up.

We recently came across a Reddit thread about PrecisionMind, and honestly, we love it. Not because it was full of glowing praise, but because it shows that people are comfortable enough to try the product and talk about it openly - that kind of conversation is exactly what we want.

We also understand the skepticism. In fact, it makes total sense - Therapists have been burned plenty of times by platforms that promise support and then bury them in admin, push endless upsells, or quietly sell data. In this field, being suspicious is a survival skill.

But here’s the funny part: if we charged $100 a month, hardly anyone would raise an eyebrow. Pricey software has been normalized to the point where “expensive” feels credible and “free” feels suspicious. That irony isn’t lost on us.

PrecisionMind Health’s Mission Summarized

We want mental health providers to run their own practices, supported by technology that actually makes their lives easier.

Why is it free? What’s the catch?

There is no catch for individual providers. Their data will not be shared with payers, because PrecisionMind is building something more sustainable and genuinely helpful.

It’s the opposite of most business models because it doesn’t scale in the traditional sense. But that’s the point: we’re building something that strengthens providers instead of extracting from them.

Frequently Asked Questions

• How will PrecisionMind sustain itself financially long term? As covered above, unlike what many big tech companies might have led people to believe, running a free EHR doesn’t actually cost that much. We hosted an AMA where we explained this in more detail: Behind the Scenes at PrecisionMind: Our First Live AMA with Therapists .

• Will PrecisionMind eventually start charging subscription fees after getting users hooked? No. Individual providers will never be charged to use PrecisionMind. We are also working on a “practice” version so smaller group practices can use it for free as well.

• Will PrecisionMind take a percentage of insurance claims like Headway or Rula? No — in fact, quite the opposite. Here’s how companies like Headway work: they negotiate higher reimbursement rates (about 20–30% more than a provider would typically get) but then take a large portion of those payments, including pieces of your copays, leaving you with roughly the same as before or even less.

• What exactly does “data collection” mean in practice? If you’re a provider using PrecisionMind, we don’t access your data. Everything is end-to-end encrypted.

• What will PrecisionMind do with collected therapy session data? Nothing. We don’t use it, and we have no plans to launch an AI therapist. In fact, I’ve been one of the more vocal critics of AI therapy startups (feel free to check my LinkedIn ).

• Does opting out of AI features actually prevent data collection? Yes. If a client doesn’t opt in to transcription, nothing is recorded or stored for that session.

• Are therapists training their own AI replacements by using PrecisionMind? No. As mentioned above, PrecisionMind has no plans to build an AI therapist or replace therapists in any way. We are publicly and firmly against that idea, and we will never train an AI therapist or enable another company to do so.

• Which clearinghouse does PrecisionMind use for billing? We use Stedi. It’s API-first, ensures claims are always correct, and providers are paid within 7–10 days. There are no costs for individual providers to use our billing features.

• What are PrecisionMind’s success rates with claims? So far, 100%. With an API-first integration, errors are eliminated. Providers using PrecisionMind for billing haven’t faced any denials.

• Will therapists eventually need to join group contracts like Headway? No. You can continue to practice however you want, with complete freedom.

• Is PrecisionMind financed by insurance companies? No. We know this has been one of the ways other companies have harmed the ecosystem. We are not financed by insurers and have no plans to be.

TL;DR: We’re not selling data, we’re not training AI therapists, and we’re not doing anything that harms therapists or the therapeutic relationship. We really do want to improve the system.

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